Our local delivery is classed up to 10 miles from our store in Risca. Delivery is usually 1 working day from order placed date. For example if you were to place an order on a Tuesday at 5pm then we would deliver on the Wednesday evening. If you are unsure on whether you are in the catchment area, please use google maps to see whether the distance is less than 10 Miles from the store. Our address is Unit 1, Pontymister Ind Est, Newport, NP11 6NP. Please be aware we are closed on a Thursday, so orders placed on a Wednesday will be delivered on a Friday.
All Click + Collect orders will be ready for collection within 2 hours of order completion. We hold all orders for a maximum of 7 days, unless you agree a date with us otherwise. There is no charge for Click + Collect.
We use UPS 24 hour delivery for all our products to ensure it arrives with you as quickly as possible to minimise thaw. All parcels are sent in insulated boxes. Our dispatch time is usually 1 working day, Monday – Thursday. Due to UPS not being able to guarantee delivery on a Saturday, we dispatch all orders placed on a Thursday, the following Monday.